As part of the RFDS’s national partnership with HCF, employee Jessie Burling won the unique opportunity through an internal competition at the not-for-profit health fund, joining the RFDS Oral Health team during a clinic in the remote town of Andamooka in Far North SA.

For Jessie, the experience with the RFDS was not just a professional milestone – it was a deeply personal journey, blending her passion for dental health and volunteer work in remote areas, including communities as far afield as Nepal, with her commitment to improving healthcare access in underserved regions.

A personal journey into the outback

Jessie’s adventure began with a flight from Adelaide to Olympic Dam, before a short drive to Andamooka, a small outback town, located in Far North South Australia around 600 km north of Adelaide.

This is the journey the RFDS Oral Health team have to make, along with more than 350 kilograms of dental gear, when delivering care to remote communities like this.

Upon arrival, Jessie found the RFDS team busy setting up over 3,000 pieces of dental equipment, preparing to deliver much-needed care to local residents. For Jessie, who worked for 10 years as a dental hygienist, this was a rare opportunity to see the stark contrast between her role at HCF’s Bondi Junction dental clinic and the challenges faced by the RFDS team in the outback.

“When you’re living this far away from a city and you end up with an abscess or an infection in a tooth, that’s something that, if we weren’t coming in, could turn quite life-threatening,” of the RFDS SA/NT Senior Dentist and Manager Oral Health Program, Dr Vaibhav Garg said.

“We’re really focusing on prevention. There are direct links between oral health and other serious conditions like diabetes, cardiac health, and kidney disease. All of these issues can be challenging to manage in remote areas like this. Delivering these clinics is about taking care of the person as a whole, and therefore the whole community.”

The heart of community care

During her visit, Jessie also spent time with RFDS Remote Area Nurse Jack King, a familiar and trusted presence in Andamooka.

“The community knows that I’m a resident here and that speaks volumes to them,” Jack said.

“We live in an isolated environment, and our aim is to manage patients’ care as effectively as possible before they require non-urgent or non-life-threatening evacuation.

“It’s a real joy for me to come to work knowing that I can assess patients, get them seen by a doctor, and ensure they receive the comprehensive care they need.

“If we didn’t have funding including private sponsorship, those essential elements of primary health and wellbeing would go unfulfilled here.

“All of that is made possible by RFDS and the support we receive from partners like HCF. It’s pretty special.”

A partnership making a difference

In support of HCF’s social mission to build healthier communities, HCF’s $3 million commitment over three years will help fund the upkeep of RFDS aircraft and life-saving technologies, ensuring the delivery of crucial primary healthcare and mental health services to every corner of Australia. The collaboration between RFDS and HCF is a tangible example of how partnerships can bring about real change.

RFDS SA/NT Executive General Manager, Strategy, Brand & Reputation, Charlie Paterson, highlighted the value of this synergy between the two not-for-profit organisations.

“HCF is all about providing the human touch to its healthcare, and that’s what RFDS is about.”

Jessie’s experience exposed her to the real-life impact of the partnership at work.

“It was an incredible and jam-packed 24 hours with the Royal Flying Doctor Service, seeing how they deliver medical interventions and preventative care to people out in the bush,” Jessie said.

“HCF and the Royal Flying Doctor Service have joined forces, combining their expertise to enhance healthcare access across Australia. Our shared focus on heart health, dental care, mental health, and women’s health are areas where we can make a significant difference together.”

Looking ahead

Jessie’s journey with the RFDS showcases the power of community and the difference that dedicated professionals and generous donors make every day.

“By doing what we do, day in and day out at HCF, we are part of an organisation that is bringing our human touch to healthcare,” Jessie said.

Through the support of donors and partners like HCF, the RFDS continues to be a lifeline for remote communities, ensuring that quality healthcare is accessible to all, no matter where they live.

The new RFDS GP clinic is made possible with the support of Curtin University, the WA Country Health Service and Northern Star Resources. Further information about the clinic including the launch date, location and opening times will be available soon.

If you or someone you know is interested in working for the RFDS, please view our current vacancies.

The evening was hosted by television presenter Michael Rowland, and featured the historical accounts of the extraordinary MacRobertson London to Melbourne Air Race as told by Australian entertainer and comedian Titus O’Reily. The magnificent Michelle Berner and the “Fresh Dancers” also appeared as a surprise musical performance during the night’s proceedings.

The year 1934 holds a special place for RFDS and all Victorians. In the middle of The Great Depression, the eyes of the world shifted to Melbourne as the destination for a groundbreaking air race, part of the Centenary Celebrations that aimed to unite the public and inspire hope. In that same year, in a back room of the Commercial Travellers’ Association on Flinders Street, Rev John Flynn and his dedicated team worked tirelessly to draft a constitution for a new organisation that would ultimately be known as the Royal Flying Doctor Service.

It was a premise that ran through the entire night, paying tribute to those who push through in challenging times to drive innovation for the future.

In keeping with this theme, retiring RFDS Victoria Chief Executive Scott Chapman AM was recognised for his lasting impact over the past 14 years. The wide range of RFDS Victoria’s current primary health services, along with patient transport by air and road, have all been instigated in Scott’s tenure; however, it is the personal stories from clients and families that truly explain his impact.

In addition to many dedicated donors and supporters, the dinner was well supported by numerous Members of Parliament, along with corporate partners, stakeholders and ambassadors. Thanks to their generous support, the gala dinner raised more than $100,000 through sponsorships, in-kind donations and fundraising activities on the night.

RFDS Victoria would like to particularly acknowledge APT Luxury Travel as the Principal Partner for the event. It was wonderful to celebrate the humble beginnings of both brands and we look forward to continuing to build on the relationship for the benefit of the communities we serve.

A big thank you is also extended to JBWere as Major Partner for the night, the second time they have supported the Going the Distance Dinner in such a meaningful way.

Additionally, we would also like to acknowledge our wonderful business partners for supporting this event – Biomedical Solutions, Delaware North, Oris and Oakdene Vineyards.

We would also like to thank all those individuals and organisations that donated items to our live and silent auctions, including:

• Alba Thermal Springs
• Allan and Shelley Green
• APT Luxury Travel
• Aesop
• At Your Table
• Delaware North
• Elizabeth Hooley
• Endota Spa
• Geelong Football Club
• Hawthorn Football Club
• Hyatt Centric
• Kakadu Traders Australia
• LaManna
• Love Athletica
• Marriner Group
• Melbourne and Olympic Parks
• Melbourne Storm
• Melbourne Victory Football Club
• Nimbus & Co
• Oris
• Puffing Billy Railway
• RACV City Club
• SleepMaker
• Starward Whisky
• The National Golf Club
• Verve Portraits

Finally, a very special thank you to Anthony Jaye Choreography, Michael Rowland, Michelle Berner, Kelvin Shelley, Peter Jones Special Events, and Titus O’Reily.